My husband and I went to this U haul dealer to rent a towing trailer to tow my truck back home after breaking down enroute to work. I live 70 miles from where I work. I live in Shelbyville and work in Nashville. We rented the trailer shortly after noon and had to drive back some ten miles, winch ...
Didn't hold a reservation (which was made 2 weeks prior), at least I got a call 12 hours before picking up the trailer to inform me they didn't have it, and that we should be able to pick it up 15 minutes further out from the original location. When I got to the second location (which we couldn't ...
I rented an auto transport from Uhaul and got there safe tow insurance, While towing the trailer with my new vehicle on it, their tire stops, on the front of their trailer ripped off some of my front end. They refuse to settle saying improper loading and unloading is the cause! The vehicle was ...
We rented a moving truck from this location for a day. We returned it to the U-Haul office after hours later that day, so we left the truck in the back under the covered return space and dropped the keys in the drop box like we were instructed. A day or two later we recieved a call from one of the ...
May 1 I finally was issued the truck reserved several weeks earlier. Unfortunately numerous clerical error put me well behind schedule. Once on the road problems with the trucks performance started to become aparent. A very loud muffler which leaked exhaust fumes was the first problem to appear. ...
I rented a truck from U Haul. When I returned it 30 minutes late they said thank you and have a good day. Three days later there was a $120.66 charge on my CC. When I called U Haul to see what was going on they said I had to pay a for another FULL rental. I asked why they had not told me that when ...