Beware of U-Haul when reserving trucks online! You may not have a truck on moving day!
I made a reservation online 2 weeks in advance. When I did not hear from them, I made many calls trying to find out time and location of pick up. I was on hold for hours!
I was assured that a manager would be returning my call the day before my move. Nobody from U-Haul ever called me. I was without a truck on moving day on the last day of the month on a Sunday in Chicago! What a nightmare!
U-haul sucks!
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