In short, on 12/19, I purchased an I-Copter from Toys R Us as a chistmas gift. The toy was defective out of the box. On 12/18, when I went to exchange the item, I waited over an an hour for someone to check stock. There were no more. The customer service cashier then told me that I could only get ...
I placed an online order on 11/07. For a $199.99 Nintendo DS XL gaming system to include a free $20.00 value game case. The online site said it was in stock. To me that meant the system and case would be sent. I did receive the system but no case. I waited a week to see if the case would be ...
I placed an order on Oct 30 for a Fisher Price ride on car and a 12 volt battery. The battery shipped out on 11/1, but not the car even though it said in stock. On 11/9 I sent an email to cancel the car and I also called. After being on hold 15 minutes I spoke vriefly to a customer service person ...
I per-ordered the new Black Ops2 game for my son from toysrus.com and was suppose to receive it in the mail on the 13th of Nov as the release date! Well we got an email telling us that there has been an unexpected delay (back order)? WTF we prepaid for it, so there should be no back order! So now ...
Preordered the Call of Duty: Black Ops. The idea of preordering is to get it the same day it comes out. We did not get it yet and they say we will get it within the next 7 days. Other people received theirs yesterday from different vendors. I will never preorder anything from Toys R Us again. ...
Disappointed for the third year in a row with toys r us for not supplying adequate amount of African American dolls and the Caucasian dolls are plentiful and on sale. ...