Toys R Us
Found 367 reviews / complaints
Page 18

Toys R Us
Toys R Us - clerks refuse to help - help other customers but not me due to being over 50

Electronics and household app. Cornelia9 0

Toys R Us clerks show age discrimination toward customers - I went to the black thrusday sale on 11/22 - I as the 5th in line - the camcorder wasn't marked on sale per the door buster price and it didn't match the description so I didn't know if it was the right one - needed the one in the add - ...

Toys R Us
Toys R Us sent wrong Call of Duty

Electronics and household app. miamiflorida1 0

Besides arriving over a week after it was expected since it was preordered, they sent the wrong version of Call of Duty. They sent the PS3 instead of Xbox. The packing slip shows Xbox. Now I have to spend more time to get it replaced. Also they sent a coupon that expires today. ...

Toys R Us
Fake Game

Electronics and household app. Cyndy15 0

I went to Toys R Us in Orlando FL, at that time the store have a moving sale. I buy 2 xbox360 games for my son, Bionicle the fist one and #2. As soon as my son opened the casa the first one he says the cd is fake. I look at the difference between one and the other game and it felt and looks fake. I ...

Toys R Us
Horrible to customers

Electronics and household app. hatem0niehungrycos 0

Toys r us treat their customers horrible! They give you the run around on returns... Don't ever order anything online and try return it in a store... You won't get your money just a store credit so then you have to make another trip to the post office. They don't honor sale prices anymore either. ...

Toys R Us
Poor customer service

Miscellaneous millec41 0

Sales associates are not knowledgeable on store sales polices and/or are not willing to disclose information to customer until purchases are made. Mangers r not willing to work with customers in order to save face. I would expect a little more understanding and willingness to work with customers ...

Toys R Us
It was a sad day

Electronics and household app. effie8 0

What should have been a fun day for our kids turned very sad. We went to Toys R Us to buy them gifts. When we got home one of the toys broke as we tried to get it out of the box and the other toy didn't even work at all. Of course all the toys came from China. If we can't count on Toys R Us to ...

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