Ordered online - item was in stock - item was offered as an in-store pick-up same day. The next evening I get an email CANCELLING my order. No reason at all. Just before Christmas. Horrible customer service - bad service overall. I still have no idea why they cancelled - when I called they could ...
I have had the worst experience this holiday season. I spend quite a bit of money yearly at toys r us for my grandchildren and was so disappointed on the poor service i received from the hawaii store. I put some items on layaway and went to pick it up the other day. I was told that it will be a few ...
My trip to Toys R Us in Sioux Falls, SD was miserable. Everything was poorly organized. I understand its close to Christmas and everyone is getting their last minute shopping done. I would think the store would recognize this as being one of the busiest times of the year ad would properly prepare ...
Let me start by saying that in total I have waited on hold for over two hours with Toys R Us either through the store or thier 1-800 number. Secondly, I placed two orders online with the ship to store option, then recieved and email 5 hours later stating that my order had been cancelled due to non ...
I went to toys r us on 12/13/2912 to purchase 2 Kindle Fire HD 7" Tablets, which were advertised in Sundays paper for $159.00. The salesperson in electronics said that the ad was a misprint. I asked to see the floor manager. She walked up, stated "That's a misprint and we're not honoring ...
As I have discovered in quite a few other reviews of ordering online from Toys R Us, you could be in for a real nightmare... I order the Home Depot Master Workshop online from Toys R Us. The sale went thru, I got confirmation of my order and was told there would be a second email to come pick it up ...