A preface: my 5th call in a week and i am still on hold, now 31 minutes: I tried placing my order online and had several issues so I called in. Mind you, I am quite computer literate. The agent Sue on the phone assisted me greatly with my order, it was not until after that that things went ...
On my sons 4th birthday my husband ran out and purchased a water slide from toys r us. Once he got home we invited all of his guest outside to see him set it up so that they could play. Once it was pulled out of the box to our shock and horror the slide was covered in mold. Now I am not just ...
Ordered b-day present for grandson 6/15 with a stated ship date of 7/2 - waited till a week later - nothing - called their 800 number - all I get was the usual automated system but by saying "representative" IT finally said - "transferring to a customer representative" - for the ...
I bought a car seat from Toys R Us in Chadston VIC, but I went with my 2 years old kid with stroller and other toys. So I asked service staff whether I could come back to pick up with my husband the second day. They said yes. Then I went to register to pay. When I made payment, the register lady ...
I was completely duped by the Free Shipping Ads that popped up everywhere on the site including the 2 items I purchased. Unfortunately Toys R Us cleverly hides the exceptions to the 'Free' shipping under the details which is practically grayed out and barely visible to most savvy shoppers. I ended ...
They a having a big event to do the trade in car seat, cribs, stroller etc. But when i look online to looking for convertible car seat 'cause i need to trade my old car seat with the new one all the convertible car seat that i want from a few brand all off it where not sold in store and the event ...