This company has the worst online shopping I have ever encountered. Last night I order the 4GB Xbox Kinect for 199.96, which is a great deal. Enter in all the correct billing and shipping information. So I figured everything would be good and my kid would be happy on christmas. But no they wont ...
I am a 54 yo Grandmother of 4. My first grandson was given a Fisher Price iXL (purchased from Kohl's) from his other Grandmother for Christmas. I purchased a game that goes with it for Christmas from Toys R Us. The game I purchased, Fisher-Price iXL Learning System Software Imaginext Dinosaurs cost ...
I recently purchased a power wheels off of toyrus.com and chose store pick up because the it showed as available at that particular store online. I then received an email about a 2 hours later stating that my order had been canceled because the item was unavailable. The email also stated that I ...
I don't think Toys R Us will respond but they did not send a gift card for our son for Christmas. It was a mistake they made which happens and that is no biggy but after several repeated contacts and after being told the card would arrive on this day then on that day and being told it was sent ...
I ordered a Squinkies Wedding Surprise toy that my 6 year old was desperate to spend her Christmas money on. She's been jumping up and down for over an hour in excitement. The Squinkies toy was cancelled (despite still showing available at this same store for in-store pickup). The ridiculous ...
Bought an umbrella stroller from Toys R Us for my baby a couple of months before he was ready to use it (big mistake evidently!). The stroller broke after being used 5 or 6 times. When I tried to exchange it was refused because I was just over the 90 day limit. Spoke with a manager and she refused ...