Well, this is about the hundredth time that this has happened and I'm getting real sick of it. Daily, my internet goes off, and i have to pull the power cord and wait 15 secs and replug and it works again. I thought TWC was supposed to provide great Customer Services, Thanks for the False ...
I have been trying to resolve a Time-Warner billing error since April. After about 50 phone calls to the customer serive department trying to reach the finance department who sent me a letter but fails to return my calls or speak with me I have resulted to hire a lawyer to resolve this matter. I ...
How is it that an individual can pay a past bill have everything set up for installation have date and time even have the rep call back about showtime and HBO that would be David rep number 28189. Then have some one call the next day (Robin from Audit) and tell you that you have to pay for past ...
For the past 10 months I have experienced terrible digital reception from Time Warner in El Paso, TX. I have reported it over and over. Technicians, head technicians, supervisors have all come over and over again to tell me there is nothing wrong with the equipment in my house or in the line to my ...
On 12/23 at 4:30 pm I returned to my apartment to find the cable was not working. I walked outside to see if the cable box was tampered with and discovered that a new cable box had been installed. The installers were at their truck and I mentioned that my cable was out. They replied that it should ...
I have had over 7 appointments for Time Warner cable to come out and bury cable for new service. Cable has to be buried under road which requires horizontal drill. When new service was connected cable was strung across road through white pvc pipe. Pipe was crushed first day and cable is damaged. ...