Once again Time Warner is screwing us. We have just been notified that they are moving 5 channels to 'higher up' numbers. You now must have a cable box to access these channels. When I called and asked why this was being done, I was told it was a network decision. I cannot believe this because only ...
Service is poor and when products fail they give incomplete information which is corrected by another technician after you have wasted a lot of time and money with them (I used prepaid cell phone to talk to them because modem shut down multiple times today, cutting off my internet and phone ...
September 24 Re: disrepectful, unprofessional technician Approximately between the hours of 2:00 P.M.-3:00 P.M. A time warner cable representative harrasessed me, pounded on my inside aparment door, yelling and screaming in the interior hall that i had better give him the equipment, if i don’t he ...
I've signed up with TW about a year and a half ago. 24 mos contract, including Cable TV, Broadband connection and phone. I am having connection problems all the time; plus, my landline phone and the computer are on the same modem, so when one is out, the other one is out as well. I called TW and ...
We have had service with Time Warner for over 10 years. HD and On Demand have been inconsistent or non existent. Multiple service calls have failed to address the problem. Their answer is that HD and On Demand are free services I don't pay for. My service is $107 a month. The answer is another ...
I currently have TWC's wireless broadband service which I will shortly be discontinuing for another provider. With TWC's Wimax service, my connections to the internet are constantly dropped even though I have a good signal. There have been so many times that I have been trying to order something ...