The customer service rep tell us that the billing date on the bill isn't correct and the balance is due from last month. I showed the customer service rep I paid payments so how is this possible? I then ask so your telling me the billing dates on the bill what you are charging me for your saying ...
I had enough!!! I have been a Comcast (Now, Time Warner) for over 15 years. For the last 4 months, my I have been getting a lot of dropped connections, then unable to to connect online for several hours or sometimes days. I have called their customer service with this issue and always been told ...
Their installer caused a catastrophic leak in my home. I was told someone would come to my home within 3 days to inspect the damage. 1 week and massive amounts of mold later, we still sit here waiting. I have ultimately called my homeowner's insurance and are facing thousands of dollars of repairs. ...
I am a customer of Time Warner Cable Business Class. When we purchased the services of Time Warner Cable, the sale person suggested to sign on 2 year contract because the two year contract can give us better promotional disscount. However, we were not sure that we can keep the contract for 2 years ...
After 7calls no response to needing 6new lines activated and service wiring upgraded ...
I was sold on a package of phone, DSL and TV for $99.99/month. They didn't tell us of all the extra charges. We discovered them on our first bill. So, this $99.99/month is actually $145.45 and when I called to see how I could reduce future bills I was told there is nothing that can be cut from our ...