We have called twice to have someone come out and bury our cable. They cannot mow because of it in the open and soon the leaves will be falling and it will get cut again. Can you not send someone out and get this handled. Thank you ...
We cancelled our three in one service with Time Warner cable on August 31 and turned in the equipment. We switched our internet to Earthlink which we found out is owned by Time Warner. We have repeatedly called and sent in more than enough to cover the earthlink bill and are receiving collection ...
I accidently entered the wrong amount in my bill pay to pay Time Warner. When I called to talk to them about getting a refund I was told it would take 24 hours to process then I would have my check with 5-7 business day! I thought that was an excessly long to have to wait but ok, it was my fault. ...
A tech came to instal my equiment today because I got a new account. My husbands phone was in the room. When my husband came home he sees that his phone is gone and we could not find it anywhere. The tech stole the phone and on top of that my internet was not working on the first day. Time warner's ...
I have been going back and forth with Time Warner for at least 2 years regarding boxes that they say I have, yet they have been turned in. I had techs come to my house and exchange two faulty boxes and apparently they did not record that they had been returned. Most recently I returned a modem at ...
Your rude employee who was working at 8301 Belclaire Lane, Austin TX. 78748. I live at 509 Mairo Street 78748, where TWC has a main connection box in my backyard and know how TWC has the right to enter my backyard any time needed. But today your employee Ms. Avry Hill from the Stassney and South ...