This is by far the worst it was been over the past 10 years I have been with this company. They increased my price over the past 2 months by over $20. The customer service rep Duncan was rude and prematurely ended the chat conversation thinking i have not saved it as soon as i stated i was going to ...
It Time Warner Cable 3 weeks to install my Internet. They didn't not believe that my address existed. After daily calls for almost 2 weeks with me confirming my address each time, they decided they didn't want to even try and deleted all information about me in their system entirely. All the while ...
TWC has the WORST cable TV service I've ever tried to use! For 3 weeks now, the picture will just 'freeze' and stay frozen for a few seconds or up to several minutes at a time... And you just miss whatever continued to play while the screen was frozen. It does this over & over again! The only ...
Time to submit my work to school and internet was out. This is not the first time i was out the internet, everytimes, i have a neighbor move out they disconnect my internet. But this is the point upset me. I called in; total time to wait and transfer is 1 hour, finally i could talk to a manager. ...
I have yet to watch a Laker game in HD where the channel isn't all glitchy and freezing. For the price I pay I would expect a lot more from this company. Really it is rediculous. Also if I could go a week without having to reset my cable box I would be a happy man. On too of all this, the DVR ...
Called TWC 207-253-2222 this morning at 11:00, wanted to cancel my services and asked for a supervisor to see if they had any incentives or retention plans to offer first. Was on hold for 95 minutes - yes, I meant 95 minutes, 1 hr and 35 minutes until my phone battery gave out. During this time I ...