Two months ago I signed on to Time Warner NEO. I purchased a bundle that was advertised DVR included, you can still go to their website and find that it is still advertised with DVR. I found out, well after the fact that it wasn't included. They've been charging me DVR (2x) and its service. This is ...
Time Warner New York City (Queens) just upgraded their cable TV system actually 7/21/09. Since the upgrade, the program descriptions are incomplete. No directors or originations are given. You can no longer search key words, such as looking for certain directors, actors or performers. You can't ...
This is the rudest, most unprofessional bunch of liars I've ever had the misfortune of dealing with. My service was so bad my TV was unwatchable. Complaints to TWC did no good. I contacted the FCC and was told I'd have to file a complaint with their local franchising authority, and that authority ...
Do not ever get time warner cable! First of all, I have already had three problems with them - where the TV has not worked and I have to set an appt and wait for someone to come out and switch the boxes. One of the guys who works for them even admitted that they are horrible - he doesn't even use ...
Earlier this year my wife was SEXUALLY HARASSED by a technician that came to our home. We notified the company immediately of the the situation and was informed that action would be taken. After months of lies and games played by this company my wife and I are fed up. Nothing has been done. Not to ...
After a year and half, beginning April I had to lose days of work and my personal time having to call and wait for TIME WARNER's service men to fix errors with my home services, at least 3 times a month. They always said they knew what was wrong with my service but the problem was never resolved! ...