My name is Marissa. I live in Cedar Grove, Wisconsin. Our phone service is through the digital phone service that Time Warner Cable provides. Our phone has not been working since eary this morning. We do not get a dial tone nor can we dial a number or receive calls. When someone does try calling ...
Today my husband discovered that our Time Warner cable bill had $85.79 in charges for pay per view movies we had not ordered. He remembered that the previous months bill was high, too so he reviewed that bill and found $87.33 in pay per view charges. We immediately called Time Warner. They in no ...
I have been a long time 7 yr customer of time warner service, I have always loved their roadrunner internet service, today I had an appointment with them to send a technician out between 8-10 am, the guy never showed, so I called at 10:30 am AND THEY GAVE THE GUY THE WRONG PHONE NUMBER TO CALL ME ...
I found out through co-workers that there is a bed bug infestation at our call center after i was bit by one while on duty. When I went to HR they confirmed the infestation and stated that they have been spraying chemicals bi-weekly to rid the office of them. I am 5 months pregnant and was never ...
I had cable and internet service through Time Warner and was advised that I should add the digital phone service to "bundle". I took time off work for them to come out to install the digital phone service. They arrived promptly and spent less than 5 minutes. Upon leaving they advised I ...
The time warner way. My mother got time warner around two years ago, because after her husband died she sold the family home to move into a small apartment community. She got an agent who assured her that her rates would be set, and that she would have a universal type phone service as well with ...