I have been a long time 7 yr customer of time warner service, I have always loved their roadrunner internet service, today I had an appointment with them to send a technician out between 8-10 am, the guy never showed, so I called at 10:30 am AND THEY GAVE THE GUY THE WRONG PHONE NUMBER TO CALL ME ...
I found out through co-workers that there is a bed bug infestation at our call center after i was bit by one while on duty. When I went to HR they confirmed the infestation and stated that they have been spraying chemicals bi-weekly to rid the office of them. I am 5 months pregnant and was never ...
I had cable and internet service through Time Warner and was advised that I should add the digital phone service to "bundle". I took time off work for them to come out to install the digital phone service. They arrived promptly and spent less than 5 minutes. Upon leaving they advised I ...
The time warner way. My mother got time warner around two years ago, because after her husband died she sold the family home to move into a small apartment community. She got an agent who assured her that her rates would be set, and that she would have a universal type phone service as well with ...
Time Warner Cable has gave me one too many problems and I am getting ready to switch Internet Service Provider. For the last 3 to 4 months I had very bad connection speed. They advertise them selves as High Speed Internet which is around 5 to 8 MBPS. The internet speed is never that fast until ...
We have had one episode after another with this company and I just want to cancel service so that I do not have to make weekly calls to this rediculous company! It started 9 months ago and has not stopped! We moved and it took 5 attempts before anyone showed to install our new service, come to find ...