Issue 1: First delivery was cancelled because there was a mix up. I lost a day’s wages because I had stayed home to accept the delivery. Issue 2: Second delivery - Dryer arrived but it was dented. I lost ANOTHER DAY’S WAGES because I had to stay at home to accept the delivery. Issue 3: We went to ...
On August 9th my husband and I went the Brick in Peterborough. We purchased a bedroom set for our son. It is a 5 piece bedroom package. We paid $75.00 to have it delivered. When it came, one of the dressers was missing. I phoned and reported the missing dresser. The sales lady was rude to me and ...
So I was looking for a pre-teen bedroom set. I found one in the flyer at the Brick. I called and spoke to a lady Val she said there was only one left and that I should put down a small deposit on my Visa because it might be sold by the time I got there. To hold it, till I could look at it and if I ...
On boxing day, we purchased a reclining couch, two reclining chairs and a 7pc dining set from The Brick. The guy upon purchase told us that everything but one chair could be delivered on the 10th. The second chair would come in February. That was fine for us as we were moving to a new house on the ...
I bought a couch from The Brick. We bought the extended warranty, (that does nothing) in the event that something should happen to the couch.By day 3 the couch had broken so we called and they sent out a technician to look at it. He said there was nothing wrong with it but I made him look harder as ...
The experience I had with the customer service section of The Brick West End Ottawa was simply pathetic and could be described as insulting. I purchased living room furniture set as well as beds, bedside lamps, and dressers for three rooms. Almost immediately while being intimate with my wife, my ...