I am discussed with what the associates and the credit department at the Brick.in February I was approved for a purchase at The Brick. During this process the sales person asked me if I needed consumer protection and/or warranty on the product. I did not need the consumer protection on the card ...
What a mistake! I will never buy from them again. No-one takes responsibility. I found that they take your money and then you must fend for yourself. It is hard to believe that they are so unorganized. I didn't think I had to work this hard to get what I was promised. Buyer Beware!!! ...
I paid in April for a washer and they promised to deliver before May. Until today, it is July 9th, we are still waiting. ...
A small plastic latch broke on my washing machine, under warrantee. Waited for service. Guy came, said would order part. Ten days later I called, no part as washer not made anymore, go buy new one. No explanation for lack of call. Was directed to store for 'Tent Sale.' There was no sale. My ...
I bought a sectional from the Brick in Saskatoon in Sept '07. Last week I noticed a rip on one of the seats. Since I had bought the 5 year warranty and still had 3 months before it ran out I decided to call them and see if they would stand by their claim that they will fix accidental rips. The lady ...
Bought a 2000 dollar plasma tv from Brick plus another 399.00 for extended in home service warranty. What a joke as never received in home service, had to bring my 50" screen in to the service company they designated and then they decline the claim trying to tell me due to impact damage. TV ...