Issue 1: First delivery was cancelled because there was a mix up. I lost a day’s wages because I had stayed home to accept the delivery.
Issue 2: Second delivery - Dryer arrived but it was dented. I lost ANOTHER DAY’S WAGES because I had to stay at home to accept the delivery.
Issue 3: We went to hook up the washer only to find that we didn’t have the hoses which we had ordered.
Issue 3: After the second delivery was cancelled, we were told that they could deliver on a Satuday so that I wouldn't have to take another day off work. However, the next day we were called and told that was incorrect. So here I am today taking A THIRD day off work - losing a THIRD day's wages.
This is the most ridiculous service I’ve ever received.
The ONLY reason we decided to go to The Brick was because they were able to deliver it to us the fastest. NOW, not only has The Brick taken longer than any of the quotes we received from other stores, but they have COST ME THREE DAYS WAGES!!!
We could have gone to any store – any store would have matched the price that we found. But we decided to give The Brick our business so that we could get the washer and dryer as soon as possible.
We will never shop at The Brick again.
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