On boxing day, we purchased a reclining couch, two reclining chairs and a 7pc dining set from The Brick. The guy upon purchase told us that everything but one chair could be delivered on the 10th. The second chair would come in February. That was fine for us as we were moving to a new house on the ...
I bought a couch from The Brick. We bought the extended warranty, (that does nothing) in the event that something should happen to the couch.By day 3 the couch had broken so we called and they sent out a technician to look at it. He said there was nothing wrong with it but I made him look harder as ...
The experience I had with the customer service section of The Brick West End Ottawa was simply pathetic and could be described as insulting. I purchased living room furniture set as well as beds, bedside lamps, and dressers for three rooms. Almost immediately while being intimate with my wife, my ...
Never again will I shop at the brick!!! Ordered a bed from the Brick in Boisbriand (quebec), and they gave me on 3 separate occassions an appointment for delivery, 2 of which they canceled 12 hours prior, and one that they forgot. My boyfriend had already canceled work for these days to be there ...
The Brick Stores sell extended warranties, it will cost you almost 20 % of the total cost of the product, it is a rip off The Brick make out of your fear, they will scare you talking how many units are repaired so far etc... Rule # one: Never Pay Sticker Price, rule# 2: Never Take extended ...
Headboard leg cracked, Trundle handle broken, Trundle sideboard cracked and useless. A refund? Nope - in fact Brick customer service even had the gall to suggest that it was my fault for making the wrong choice?!!? Best they can do is offer a replacement that we have to wait 2 months for - or take ...