I will never set my foot in another Brick in my lifetime. Bought new couches from there 2 years ago and went with the extended warranty. Well my couches broke so we called the warranty place they came out and looked at the couches and took photos. They said they would call us within a week. The ...
I ordered my furniture and TV from The Brick two months ago. I finally receieved my couches two weeks ago and my TV is not coming for at least anothe two weeks.By the time I receievd my TV (if they are telling me the truth on the date this time) it will be about three months since purchase. Also, I ...
Last November 04 I bought a Mattress with frame and everything else in the South Edmonton Store. Until then everything was perfect, everybody nice and very helpful, fast service, they even find a mattress to delivery in less then a week which they said didn't have in stock. Less then 2 weeks after ...
I put through an order last week for a Queen bed frame/head board. I told the Sales Rep that I would like to pick them up for Saturday as I planned to rent a U-Haul in order to pick the item up, she told me it was not an issue at all and they would be available for Saturday (also made note of it on ...
I bought a matress from the brick 2 years ago (sealy posturpedic) and the center of the mattress had completly sunk in. The customer service was extremely poor both at the store and the service phone line. I would never sugest anyone buy from this over grown company as it has gotten so over sized ...
Sent an email to the brick regarding their lack of customer service and not wanting to take responsibility. What is their mission statement??? Copy of email below On Friday November 16, I went to the Ashtonbee store to purchase a chaise and sofa bed. I was told I could pick up the purchase on ...