I am so upset right now! I have the Samsung Vibrant and it keeps malfunctioning on me and I've had to do a factory reset on it twice! I went into the store (number 8103) to get help from a representative and in the process of removing the back of my phone he damaged my case. After resetting my ...
T-Mobile refuses to give my friend her employer discount even though she's worked at the company the past year and half. I've e-mailed Philip Humm many times but he ignores me. ...
Hey T-Mobile, Can you please explain to me why I have to pay $20 to have my defective phone replaced that is still under factory warranty. Seems very shady and a unjustified way to steal an extra $20 bucks from your customers. T-Mobile was very VERY high on my list of companies I gave good remarks ...
T-Mobile's Customer Service Representatives & thier Stupervisors have spent the last 15 out of 18 months making my Mobile service experience as Hellish as possible! They have lied to me, deceived me, renigned on promises & assurances, provided me with the Crappiest Cust. Svc. I have ever ...
Hi. I am a loyal T-Mobile customer of over 5 years. I recently re-negotiated a 1 yr contract [order ref #175979084] with a customer rep of theirs, named Stacy. I got a phone discount in the deal w/a $100.00 mail in rebate promised, which turned out to be an e-mail app. Anyway, when the phone came I ...
Ever since I got back with T-Mobile back in Feb they have been trying to SCREW ME left and right, due to my credit I was stuck in their "Flex Pay" department which come to find out is located in Puerto Rico NOT here in the USA. A while back I upgraded to a different device and paid FULL ...