I had been a T-Mobile customer for about 18 months and decided to get new phones. I went to a local mall and the kids in the store told me to call T-Mobile direct for a better price OK not bad customer service. So I call in, Spoke to customer service, placed an order for a Motorola Razor for me and ...
I am reporting about unfair practices of Tmobile. I recently had a problem with my tmobile cell phone service, most of my incoming calls get an error message "this number does not exist NJ91053" which is called as a switch recording in cellphone service parlance. This has been causing me ...
I been in T-mobile since 2005 I renewed for 2 yrs starting July 14, assuming that the service would be as good as the year before. My original Zip at the time was 20164 at my business location and there is coverage and I lived in my home 20176 and coverage was good that is why I stayed with ...
After cancelling my mobile service with T mobile I received Two Bills they were both paid. 4 months after ending my service with T mobile I received a phone call from another Company (see collection rip off). The agent for this other company became nasty with me on the phone when I explained I did ...
My cell phone was not working correctly and I needed a replacement. Because the phone was broken, I did not want to sign a new contract, just replace the phone. I explained this in detail to the sales person. I spent a lot of time with the rep at the T-Mobile store reviewing the prices and ...
In the morning I called tmobile customer service and asked to add the Hotspot service on the account. After realizing that I don't have any tmobile hotspot in the area I called back again after 35 minutes and asked to remove the service. Unfortunately customer service forgot to write this memo on ...