I received a phone message on both of my phones stating the online payment I submitted was returned as "Insufficient". I have plenty of funds to cover the bill. T-Mobile said the my bank was at fault. Called my bank and the had sent an internal e-mail stating that there were at least ten ...
T-Mobile has the worst customer service, the worst phone service and they are incompetent and rude. I called to complain about being billed for text messages that were sent to me unsolicited, many from T-mobile. They admitted I was right but refused to credit my bill. Instead they offered me free ...
Hi Everyone, I know I am not the only one with this problem. Getting charged for texting even when you do not want it or us it. They will not block it for you as they say it is part of there billing system, They will now no longer give you a credit for unwanted messages and have just raised the ...
I am mad for three reasons: 1. I had no roaming on my plan but while in Buffalo, NY I was charged roaming as if I was in Niagara Falls, Canada and when I called to straighten it out I was basically told too bad and I shouldnt of used my phone so close to the border. 2. A CSR told me I could call ...
I had a prepaid T-Mobile Sidekick2 account for about a year, then I had to travel out of state to care for a relative that is terminally ill. T-mobile does NOT have any coverage in the area I was. On previous inquiries to T-Mobile I was told "the reason there was no service in this area is ...
The company made an unauthorized charge to my credit card. I overlooked it because I thought it was a bill payment. I received a late notice on my next bill, so I researched the earlier payment. It was more than the total of my bill and T-Mobile can't find any record of. I'm told to dispute the ...