Company now denies free incoming text messaging. The agreement I signed stated that text messaging was free. I verbally made sure it was from the employee, still, the company shows non commitment to customer and is another typical example of how greed is in and how "service" is no longer ...
I purchased my t-mobile phone in November, and ensured my phone could be used most anywhere. The sales associate assured me I was on a national plan and should have no issues. I like to travel and move around a lot, I am young and not ready to stay in one place quiet yet. I recently moved to east ...
I've received several spam text messages in the past week and have called T-Mobile to complain & request the charges be removed - they charge. 15 per INCOMING message whether you want it or not. They refused to reverse the charges & told me my only option was to block all text messages ...
We recently purchased the T-Mobile Service. I have spent more time on the phone with their support folks than with the people I bought the plan to communicate with. They started by selling me the service and telling me I was getting more than I did. Much to my surprise when I got a bill for over ...
In January or 06 I had to go to Chicago for a Family emergency. I was there for a week. While there I had the worse reception and coverage in any of my phones. I tried to complain about dropped calls and other problems, but I could never get through. When I got my bill it was $200, vs the normal ...
My fiance and I went to visit the T-Mobile home store near the Midtown Center in Milwaukee, WI. My fiance and I are Caucasian and generally the area around there is primary African American. When we entered their were 2-3 sales people and only 2 customers. We were not greeted and when we attempted ...