I went to a kisok in Brandon, FL. Spoke to some nice enough (although pushy) sales people. I was considering switching my cell phone service from Metro ONLY BECAUSE I was going to be traveling and did not want to hassle with the pre-purchased air time. I was told that I would have unlimited ...
1) I purchased a 400 text messages plan for a childs phone, not wanting unlimited. Of course she went over, by 1000. At. 15 each = $150.00. If I wanted her to have unlimited I would have bought the plan. I believe the plan should have cut off at 400. But T mobile KNOWS children will go over and ...
Was charged 2 times for bill filed compliants with customer relations & was told that payments were justified & that also if you are making pay arrangements on your account have been a good custoemr for 2 years it does not mean a thing. Over drawn & is getting nsf fees ...
T-mobile has terrible customer service and is defensive and unaccommodating when they realize they have made a mistake. Rather than correct the mistake they use bullying tactics including disconnect threats and "read the small print" to make you pay teice including late fees when the ...
I purchased 2 cell phones from a T-Mobile Solution stand in the mall in my area and returned them in a timely fashion according to the receipt I was given. The T-Mobile Solution stand in the mall refunded their end of the bargain to my credit card, but the company has yet to refund my $76.00 check ...
On September 18 T-Mobile debited my bank account $318.61, $47.62 was a legitimate monthly service bill the remaining $270.99 was a restocking fee for a replacement phone that I never received (my phone is under warranty). They'd sent me the replacement phone in June and when I went to UPS to pick ...