Bill for July - $466. I pretty much thought "Buh?" Checking the usage, I find nearly half a month of June is included. Calling T-Mobile I discover that when their satellites malfunction calls are routed through another carrier, those minutes (498 in my case, more than 50 of which still ...
I am a customer of T-Mobile and have been since 2001. I would like to bring to your attention an incident which I experienced and am unfortunately forever affected and devastated with the outcome of an 8.5 hour day, with several levels of Customer Service Departments, Dash/PDA Departments and IT ...
Either I overpaid TMobile by over $3500 or they took the wrong amount for my phone bill out of my account. At any rate, I reported it Aug 3, they still have not given me my money back. They finally authorized a refund on the 7th, what took them 4 days? It is now the 11th of Aug and still no money. ...
I bought a sidekick from Tmobile for 199.00 dollars. I had the phone for 3 weeks before the phone burnt up through no fault of my own. I was advised to send the phone to the t-mobile repair center and was only advised to remove my sim card which I did. I received my phone back a few weeks later no ...
I have been a customer with T-Mobile since 2003 and was on the month-to-month plan. When I moved, I could not receive service in my home. I had no land line, so decided to switch providers. I switched mid-July and was shocked to see they had charged my credit card for that full month plus extra ...
T-Mobile ripped me off for $100.00. I sent the following letter to their legal department and consumer relations only to be ignored. I am complaining to the FCC and Public Service Commission now. Their defective phone stopped working after a month, customer service said it was covered under ...