Usacomplaints.com » Electronics and household app. » Complaint / Review: T-Mobile - Won’t refund for spam text msgs. #330180

Complaint / Review
T-Mobile
Won’t refund for spam text msgs

I've received several spam text messages in the past week and have called T-Mobile to complain & request the charges be removed - they charge. 15 per INCOMING message whether you want it or not.

They refused to reverse the charges & told me my only option was to block all text messages completely before they would consider a refund. That is not a viable option but they refused to work with me to come to a reasonable solution. It's another example of cell phone companies ripping off customers since there is no way to reject an incoming message - you pay whether you want to receive a message or not.

Who let them get away with charging customers for RECEIVING text messages with no way to prevent it? It's outrageous.


Offender: T-Mobile

Country: USA
Site:

Category: Electronics and household app.

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google