I have been a customer of T-Mobile for about 2 years now during which time I've seen their sub-standard service yo-yo back and forth from mediocre to worse and back. Over the past 6 months it has deteriorated so significantly and caused so many problems that I decided I would cut my losses and get ...
I ordered a phone from tmi wireless six months ago, roughly, and it was delivered, according to the fed ex people, on the porch of my house. Well my house does not have a porch for one. I called tmi wireless and notifide them that I never received the phone and I also called tmoble because I was ...
Starting August 5th, tried to upgrade phones and programmes. Promises were made and not kept, phones not received, phone dicconnected when complaint was made. Tried to contact a menager, no success. No menager was free in 4 tries, left my contact info, was not contacted. Background: loyal customer ...
I bought Motorola Rizr phone from T-Mobile which is still under warranty. It suddenly stopped working and T-Mobile agreed to exchage the phone. Talked to Dona and Ashley from T-Mobile for almost an hour and half. They want to force me to pay for two way shipment. Besides they offered to exchange ...
My family has been using T-mobile for almost 2 years now. After the first year, we were able to add another line to our plan, but we had to place one of our daughters on a pre-paid flex plan with them under the promise that we'd be able to convert her sim/phone to our plan after 6 months.initially, ...
Tmobile has cheap refurbished phones that do not last and very poor coverage in most areas. As a call center tech support agent I have lied to the public and endleesly listened to call after call about poor quality of phones and coverage issues. Today I was fired for doing a handset replacement for ...