I started with T mobile in 2007. It was nice, a beautiful razor phone. I took the Assurion phone protection warranty. They were great in the beginning, but about early 2008 there were billing anomalies that had to be corrected. I really had no troubles, but this six months, starting in March they ...
I have been waiting 5 months for two separate flexpay refunds for 2 accounts that were cancelled several days before the monthly renewal dates, yet my credit cards were charged one week before the renewal dates. I have called twice, gotten run arounds, get monthly bills with refund amounts stated ...
Here's a holiday horror story for you courtesy of T-Mobile. Once every couple months I call Guam. I don't have a landline and my cell phone has been billed 69 cents a minute for these calls for at least two, if not three years now without a change. When I opened my bill this month I found I was ...
I have 3 lines of service with T-Mobile, 2 of which were previously Sidekick LX's. Both phones malfunctioned with the same errors. I returned one and upgraded to a Wing. The other was a "warranty exchange", but when the phone was received by their mysterious factory plant it oddly had ...
I was a customer of T-mobile for 8 years. The first years were wonderful, I never had to phone them for anything, and on the rare occasion that I had to they were bend over backwards accommodating. Then as time progressed they would make big mistakes on my account and treat me like trash when I ...
T-Mobile's 1 or 2 year contract states that cancellation fee is Refunded if the customer moves out of the country or if T-Mobile is not able to provide service in that area. I moved out of the country, but I was still charged the $200 cancellation fee, which they said they would refund if I can ...