T Mobile seems to go out of their way to avoid paying mail in rebates. I have 2 outstanding rebate offers and both were originally rejected because, according to their form, "outside date of Rebate". After calling in both of them, knowing full well I did everything correctly, it seems i ...
At the time of signing up with T-Mobile for a family plan in January-09, I was told clearly and repeatedly that there is NO activation fee. Unfortunately, the bill shows otherwise, there is US$140 activation fee. I immediately contacted T-Mobile billing department. They declined to provide credit ...
I have been a long-time customer of TMobile, utilizing its services since 2002. My dispute began as a result of a billing error that TMobile refused to address. For most of I used the unlimited text messaging service. I switched to the 1000 month before switching back unlimited after incurring ...
Do you people out there know out there that if you purchase a phone from t-mobile and you do not discover that it has a defect immediately that they will not replace it with a new phone. I purchased one and it had a glitch in the text messaging part. Not something you pick up immediately. I took it ...
I recently bought a 2nd home in a small town about 100 miles north of Phoenix. T-Mobile's coverage there is totally inadequate. No T-Mobile stores, because their coverage is terrible. Only Verizon can handle this area. After several years w/T-Mobile, I need to get out of contract so that I can use ...
I am terribly sorry about T mobile customer service agents and managers, supervisors... They all now how to say not to be saying to the clients!!!??? We had a big issue about our cell phone services; approximately six months ago i suspended one of our lines and i was told that i was going to be ...