Usacomplaints.com » Shops, Products, Services » Complaint / Review: T Mobile - Stay away. Run. Run. Run. #380207

Complaint / Review
T Mobile
Stay away. Run. Run. Run

I was a customer of T-mobile for 8 years. The first years were wonderful, I never had to phone them for anything, and on the rare occasion that I had to they were bend over backwards accommodating. Then as time progressed they would make big mistakes on my account and treat me like trash when I phoned with a concern. Oh the supervisors were the worst. They tried to rip me off big time for a mistake they made, and it took the corporate office to finally straighten it. If you found that you had a problem they would treat you as if you were trying to rip the company off, instead of treating you like a customer who were paying their inflated salaries. The last straw came when they kept forcing me into contracts without my knowledge and against my will. T-mobile use to provide customer service that was second to none, and had they continued that tradition of customer service first, I would have stayed with them forever. It is sad how they have deteriorated as a company


Offender: T Mobile

Country: USA   State: Washington   City: Olympia
Address: 1010 Union Ave. SE
Phone: 8774531304

Category: Shops, Products, Services

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