I extended my contract and signed up for the MyFaves promotion where I was to receive a free flight. I have submitted my request (as well as two of my friends) and all of us were rejected, saying we didn't fill the form out correctly. It was an automated message that told me this. I've spent four ...
Every month, for the last 6 months, T-Mobile is doing an extra charge to my credit card Every time I see an extra charge I call them and they always tell me that they do not see that extra charge, they see only one charge that is my monthly bill, and therefore that charge is not coming from them, ...
About a month ago I had to send my phone (Side Kick Slide) back to TMobile because I kept having problems with my text and picture messages. This went on for months. The rep asked me the color of the panel under my battery and I was not told that this was a color that indicated a problem. Finally, ...
The original sales contract with T-Mobile was in April. I was told the area where I reside has complete cell coverage. I discovered I had no coverage where I reside, in fact had to drive over a mile away from the residence to have cell service. I contacted T-Mobile customer service within the first ...
I have used tmobile for almost three years... My phone was getting old so I brought it in to get a new one at one of their stores. While upgrading my phone I asked the worker to add unlimited txt because I knew that I would be using it alot that month. I also paid my bill at the time Two weeks ...
I signed up during the free flight period and have contacted the concierge service at least 4 times. I have not heard from TLC about my free flight and I am sick of calling. It is back and forth between T-mobile and TLC. I want a corporate address so I can write to a higher up about the scam they ...