I am a contractor and have placed 20 orders with this company over the past 3 years. Just completed another 10 bathroom hotel renovation project with all fixtures purchased from them. I can't say enough how happy I am both with prices as well as customer service provided by surplusdecor. I can't ...
Never buy something at these prices without seeing it in person. The quality of these vanities are NOT worth it. I bought two. The first one has a door that hangs uneven from day one. When I asked Customer service, they told me it was not their problem and I have to call the manufacturer. The ...
Surplusdecor.com sold item as "new." Item received had clearly been "used." Requested an exchange figuring it was just an error. After weeks of unreturned emails, telephone calls and promised exchange; Surplusdecor.com denied exchange. ...
I ordered a kitchen sink from Design Surplus on May 28, paying via Google. I tried to cancel the order on May 29 and May 30. I spoke to Design Surplus and Fed Ex, asking that the order be canceled. There was an acceptance of my request. To date I have not received notice that the order was canceled ...
I ordered a kitchen sink, large and stainless on May 28 I tried to cancel order on May 29 and on May 30. Spoke to humans who sounded as if they were going to help me. As of today, no news and no sink. What to do? M. SachsOrdered via computer. ...
I purchased several items (shower panels, shower doors, faucets) for a bathroom remodel. All of the items were delivered and remained in my garage for my contractors to complete the remodel. By the time the contractors got to the items (which were delivered and remained in my garage), we were a ...