We ordered kitchen faucet from Surplusdecor. We have never received the faucet nor any shipping confirmation. I have tried contacting surplusdecor, but am unable to do so. The website is gone, there is no phone number to call and no confirmation. Beware of this company it appears their business is ...
Four weeks later, have no confirmation of shipping, have called 7 times to find out whether it will be here in time for our scheduled time off to do the work, and nothing. Silence. Won't answer phone, won't answer email. They took our money just fine, but that was it. No idea if and when it will ...
Ordered a VIGO sink from SURPLUSDECOR.com, got a confirmation on the order, and tried to contact them to find out when it will ship. THEY NEVER ANSWER THEIR PHONES EVER! I have sat countless hours while working, while listening to music CDs, over 2 weeks. I have emailed them, they are deadbeats - ...
I recently purchased a Vigo shower enclosure. The price at SurplusDecor was 10-20% less than anywhere else that I could find, and I searched rather thoroughly. I received the shower enclosure a week or two after I ordered it, and it arrived in perfect shape. I installed it, and it is working well a ...
I purchased 2 sinks from SurplusDecor.com on August 1. When they arrived the didn't fit the need. I called and arranged for a return. I sent sinks back via FedEx ($83.75) as instructed - they received sinks back on August 17. I was told that authorization for refund was provided on 8/30. This is ...
Returned 2 sinks on 8/30 - Was told refund would be received within 2 weeks. Still do not have refund. Efforts to contact company via telephone or email proved fruitless. Order # 100039200 ...