I bought a guarantee for my sofa through Stainsafe. I paid $179.99 for that guarantee and also the guarantee claims combined with the sales person mentioned that it addresses Breaks, releases, holes burns... My spouse named them to record a state and also the repetition for Stainsafe offered her difficulty subsequently had my spouse explain the harm to the sofa so when my spouse did Stainsafe mentioned the guarantee wasn't protected since my spouse stated the sofa was damaged, the sofa is actually damaged and that I actually requested to deliver them a to show giving photos plus they explained they wouldn't protect the guarantee so when i questioned why the boss simply mentioned that she wasn't likely to overturn another individuals choice. I'm 38 yrs old which may be the worse customer support I've ever seen. I'm continuing with legitimate choices from the organization but it's nevertheless a disgrace whenever you spend great cash to get a guarantee and also have a legitimate claim to it.
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