I recently ordered a signed NBA photo. Liana in customer service reached out to me basically saying they were not comfortable sending me my original order due to a smudge on the signature.instead of just sending it anyway, she kindly sent multiple options to me that were ever a few dollars more ...
Recently I placed an order for several items. During shipping one item was damaged, and due to an UPS delivery snafu I did not receive the other 2 items. Once I contacted sportsmemorabilia.com, I was put in contact with Liana - and she promptly, proactively, and thoroughly took care of all 3 ...
I recently purchased an autographed baseball from sports memorabilia. I was contacted via email that there was a smudge on the autograph and it did not meet their requirements. They offered me other merchandise and to refund the remaining balance. I decided not to purchase the other merchandise and ...
I made an order online mid December when I went online to see what was happening with my order in mid January. I noticed that all it said was my order had been received. No shipping information, nothing. I was very worried, so I contacted sports memorabilia through their website, filled out the ...
I had ordered an NFL helmet and case the case that was sent to me was the incorrect size (shoe or football sized) I contact Sports memorabilia which then I was in the care of Pilar Torres whom helped me with a replacement case, which then was the correct size I had originally ordered. I was very ...
I want to thank Klaus Peters (MY KLAUSY!) from the bottom, top and everywhere in between of my heart, for all of his help, knoweldge, and most of all PATIENCE! He was beyond knoweldgable of the product that I requested and could not have been any more generous in his time and effort. I really had ...