Southwest Airlines
Found 54 reviews / complaints
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Southwest Airlines
Southwest ruined my travel plans with their ridiculous fees and restrictions

Traveling & Tourism Jason1294 0

Here's my story about how Southwest has completely ruined my plans to visit family for the holidays: I signed up for a Southwest Chase card last year because they were advertising a two-flight credit signing bonus. I have used the card quite a bit recently, with a very poor return on points I might ...

Southwest Airlines
Refund / "Travel Funds" loophole scam

Traveling & Tourism JF13 0

I purchased a ticket for a passenger other than myself last week, using my credit card billing info. Approximately 2 days later, I requested a cancellation and for Southwest to apply them to an internal "travel funds" account that I could access to book future travel. This is all ...

Southwest Airlines
Missing Two Pairs of Sunglasses

Cars & Transport nancyandjohn 0

Touring from Tampa, FL to Providence, RI. Whenever we got house we found two sets of shades we bought hours before boarding the plane weren't within our luggage. We stuffed them cautiously ensuring these were between apparel so that they wouldn't split. Some how these were removed from our baggage ...

Southwest Airlines
Unauthorzied charge without receipt

Cars & Transport MMKF 0

I've been traveling Southwest to Oregon for business. Lately Southwest has provided an "early bird" check in for an extra charge. After I was performing my fees lately I came across on my charge card assertion that Southwest had billed one more $20 per trip for that early bird support. ...

Southwest Airlines
Spring Break In (to my luggage)!

Traveling & Tourism Anonymous in So. O.C.1 0

We have always flown and truly love the staff at Southwest Airlines. Our trips have been uneventful, pleasant and always timely. This past week our daughter traveled home from college on spring break (Chicago to Denver to OC). She arrived late on a friday night, got home, went to bed. The next ...

Southwest Airlines
Southwest refuses to refund even when there is a death or illness

Traveling & Tourism Kris293 0

In March I flew to Chicago, IL to attend my little brother's wedding. They decided to elope due to my father being deathly ill and in the hospital, and the bride's mother was terminal. I booked tickets for my BFF and myself but when it came time to leave, her doctor would not clear her to fly due ...

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