I just wanted to voice my outrage about Southwest Airlines and the fact that they did not protect my grandchildren when they were flying with them. My grandchildren were flying Southwest Airlines, Flight 3938 from San Diego to Denver on 8/1. We requested them to be unaccompanied minors, but ...
I had a flight leaving 11/28/08 on Flight 1905 from IAD to DEN, My friends Credit Card got the flight, and when the flight was bought, they confirmed the flight was bought. I saw the transaction go through my bank. I called the airline the night before to confirm the seats, when the agent said ...
I recently purchased tickets online through Southwest Airlines for family to fly in for the holidays. A few days after my purchase some unforeseen circumstances came up with my family so I had to cancel their flight / tickets. When I went to cancel the flight I noticed it said my tickets were ...
I bought 2 tickets on line for my sister and niece. I typed the incorrect last name for my niece. I called southwest. They charged me $64 to make the change. It took a few seconds but the charge was $64. I have only taken one flight with Southwest, I will never take another. ...
Alright so I go to the ticket desk in Norfolk to pay the difference in a ticket and they immediately run my credit card three times. Since I only had enough at most for twice as much as the amount owed it was denied on the third try. At this point the ticket agent asked if I had cash. I asked her ...
The mission of Southwest Airlines is "dedication to the highest quality of customer service delivered with a sense of warmth, friendliness, individual pride and company spirit". The airlines also advertises that it provides curveside checkin for all passengers at all its contact airports. ...