I have never experienced the customer service hell and lack of follow through that I did with sears. I hve asked repeatedly to talk to a quality supervisor no one will talk to you appointments changed without notification repairs not made as asked refusal to solve any issues all dne with a I don't ...
Puchased Washer/Dryer from Sears Outlet and paid for an Evening Delivery. 3-times I scheduled a evening delivery and ech time they call me in the afternoon to inform me "I'm at your house". The fourth time a I scheduled them to deliver Saturday Morning, they called me friday night and ...
We bought a Model 10645423801, Ser # SY5226167 Jan 2 and it was delivered Jan 6. Around the end of the summer or early fall of 2011 we noticed that the brazilian cherry flooring near the left side of the refrigerator built in enclosure was buckeling. I have slider tracking for it, so I pulled the ...
I have requested a refund for a range cord i returned with the range and was told i did not return it and i'm a liar. I did receive the refund for the range and when it laft my house it was on the back of the range. I am so upset over this i could scream!!! I have spent hours on the phone over this ...
I am so very dissappointed in the quality of this washing machine. I purchased my old washer from you about 20 years ago and it worked perfect, never needed a repair. I thought the quality of your appliances would still be great, I am very sorry to say I was mistaken, this washer is really bad. It ...
So I allowed them to do it. Then my car started to make noise and everytime I went over a bump I had a noise that sounded like the strut was coming up through my fender so I took it back today and was told I needed a sway bar. The employee did not tell me that needed to be replaced nor did he show ...