In November we purchased a new energy efficient HE2 Kenmore washer. Since then I have paid over $500 to have the washer repaired for the same defect, F24 a broken heat sensor wire. This has happened on 3 separate occasions. The last time I complained and told I would be contacted the next day by ...
NEVER EVER order from Sears.com. I ordered two Christmas presents on Dec. 11 and I am here on the 20th with nothing. The camera I ordered was damaged before it even reached UPS to be shipped to me. I was assured that a new one was on its way and would be here by the original shipping date. When I ...
The web page clearly stated that I would get free shipping with the promo code and that I would get it by Christmas. I went ahead and bought the item based on this advertisement. When I got the confirmation of my purchase, it definitely was free shipping but the estimated delivery date was 1/3. I ...
In May I purchased a Kenmore Elite Microwave and Ceramic stove. The price was over $2700.00 for both with an additional warranty charge until May. My microwave stopped working on 1/30 and I called for the protection agreement warranty and was told that it was for my stove only and not the ...
They have automated system which keep on putting late payment fee of $15 even if there is no payment due. I kept reverting it by calling customer service and system keep putting every month. Finally I gave up and trying to have my card cancelled ...
On 8/30 12:49 pm I went to Sears (parts & repair), 3555-1 St. Johns Bluff Rd. Jacksonville, FL, to buy a replacement battery for my "Craftsman" 12volt Drill. However, upon returning home I discovered that the "Craftsman" replacement battery did NOT fit/work in my ...