Sears
Eparied
Want my machine fixed or replaced and no more cancelled calls ...
On November 4, I called Sears to set up an appointment for my Samsung Washing Machine, Model WF 448AAP/XAA, because of a severe water leak. The message on the machine advised us to call for Service and it kept flashing - water leak. We are located in Southern Maryland, zip code 20607. The water ...
I set up an appointment with a huge 4 hour window from 1-5pm. They did not show but shortly after 5pm the service tech called and said after he finished his current job he would head my way just shortly. At 8pm I called Sears and they stated that he was on his way and they would call me back if ...
I have a Kenmore Ice Cube Machine Maker. The machine stopped working. It needed a repair. I called the number inside the machine for assistance. I asked them if I should take it to the store or have a technician come look at it at my house. They informed me that it would be better to take the ...
I ordered two gift cards worth $100 and $40 in October and have still not received them. After getting the runaround by the Sears customer service operators for two months, I was finally told that unless I had opted to pay an extra $13 for post office tracking (fyi — the actual fee charged by the ...
Called 2 1/2 weeks ago for appointment. Scheduled for 18 NOV. Sears technician checked all appliances but call was made for the freezer. Runs 24/7, temp set at zero, inside temp at thirty below zero as per technician. Technician said he was not refridgeration qualified so another tech would be out ...