I bought range & microwave from Sears November. It took multiple tech visits to get installed as those sceduled werenot allowed to uninstall my old microwave... Only install the new equipment... interesting since we had 1 range and 2 microwaves delivered... Spare sat in the dining room for 2.5 ...
Called sears to install drain hose on dishwasher. T. When I called they told me my charge would be $75.00 parts and labor were extra. They Scheduled an appointment for the next day between the hours of 1-5 pm. (9/20). They never showed. The next day they were here at 9:20 am. They repair man said ...
I ordered a washing machine on the internet and paid with the option "paypal". I will never order anything from sears again. I called on September 9th to the store to cancel the order. I was told the order had been cancelled. I then called on September 11 to verify that the order had been ...
Been trying to contact Sears all morning - I get their customer service people who put me on hold - I guess they don't want to hear about my problems with their products. Sears used to be a good company to do business with but they sure have changed over the last few years. I guess the only thing ...
We have a Sears maintenance agreement on our 3 year old Kenmore. I called 3 weeks ago told them it was an F35 error. They said it would take 11 days to get a service tech out to our home. The day he was due, we get a call he was out sick and no one could come out for 4 more days. Four days later ...
On Tuesday I called the call center and scheduled an appointment between the hours of 1-5 P.M. I had a phone with me at all times. At approximately 2:30 P.M. I received a phone call and when I answered it was the automated recording from Sears asking me to call to reschedule. Puzzled I called the ...