Called Sears for repair on my Kenmore washer. Took a day off of work to wait for them to show up. Asked them to call my cell phone so that I could carry it around the house with me and I would not miss the call. They were to come from 0800-1200. At 10:00 they called to say they would be there after ...
After washing my Country Living Flexi Fit sheets once, never having used them, there was a tear in the pillowcase. I had not kept the receipt, not expecting inferior quality. The store would not take them back, nor issue me a store credit. ...
Omg. Where do I begin. Sears is the worst!!! The technicians take it upon themselves to cancels appts b/c they don't know wth they are doing. My washer has been leaking since 1 and they have been out 6 times now and still have not fixed it correctly... Still leaking...$4K in damage later... Had to ...
Sitting outside in my car during the month of July, in NC is no joke. We are having a house build and delivery was scheduled for that day between 14:45 and 16:45. As instructed by the Sears delivery confirmation lady, the night before; I called at 9:00 and confirmed that my delivery will be ...
Had an appointment scheduled for 2 1/2 weeks for a repair on my brand new, most expensive Kenmore Elite refrigerator, my time frame was between 1-5, at 3 I receive a phone call that no one can come. Wanted to schedule me for over another week! The mind defining hum coming from the fridge is enough ...
Kitchen remodel purchased April 6th - still not completed - broken promises, lost work days and lack of communications in all departments. ...