Ice not coming from door -open freezer door-falls out- tried to make appt - was told Oct 25th the first they could come=for a FREEZER appt= lots of $ destroyed=after 3-4 mins said you bought this at the outlet - so what I paid $189 for a warranty&after a few another condescending questions appt ...
Thank you to David A at Visalia Sears. I went in today and he was so helpful. He assisted in measuring the refrigerator and dishwasher I wanted. He was well informed and friendly. He explained the different features and prices. Then he informed me of the warranty benefits and where to go to pick up ...
Want my machine fixed or replaced and no more cancelled calls. ...
I set up an appointment with a huge 4 hour window from 1-5pm. They did not show but shortly after 5pm the service tech called and said after he finished his current job he would head my way just shortly. At 8pm I called Sears and they stated that he was on his way and they would call me back if ...
I have a Kenmore Ice Cube Machine Maker. The machine stopped working. It needed a repair. I called the number inside the machine for assistance. I asked them if I should take it to the store or have a technician come look at it at my house. They informed me that it would be better to take the ...
I ordered two gift cards worth $100 and $40 in October and have still not received them. After getting the runaround by the Sears customer service operators for two months, I was finally told that unless I had opted to pay an extra $13 for post office tracking (fyi - the actual fee charged by the ...