Broken washer with water not draining. I have purchased the Sears 5 year protection plan so I thought I will get in the appointment in next few days. Well it turns out they don't have any available appointment for another 2 weeks! What the hell? This is total scam. ...
We bought a new Pennco gas boiler last year in Oct (almost 6000). Last week we turned on the heater, and nothing happened, so we called TONs of Sears service number to try to get help, and after struggling for 2 days, we finally got an appointment schedule on 10-5. The installer came in and said ...
Think twice about Sears. Ordered from Sears which when returned product to store, we were told it was a third party vendor. Called third party vendor, and wouldn't take it back. They said it was received 8-29-12 and we called Unbeatable.com (Sears third party vendor) on 9/24 and they said it was ...
I bought a Sears mattress back in April. It was perfectly fine for a few months, the only weird thing about it were really loud "clicking" noises every time we got off the mattress. When I asked Sears about it the same month they said if the noise wasn't bothering us and the mattress felt ...
I bought a Sealy Posturepedic pillowtop mattress at Sears. Within a year it started sagging in the middle. Sears replaced it with another Sealy Posturepedic pillowtop mattress. Within a year the same thing happened. They offered to replace it again. I told them I did not want another Sealy ...
I spent all day on the phone with Sears trying to get to talk to the "Dedicated" case manager I had been assigned. She did not accept phone calls, nor did she return them. When I called the "Emergency" line, the case manager there refused to help me because it was not her case. ...