They claim I told them I had my TV fixed and they would not fix my TV that was still under Warranty. They would also not return my TV (unfixed) without my paying them some money - i think $39.95. Since my TV was not fixed and I could not afford to pay them, I had no choice but to let them keep my ...
I bought a computer at Sears & paid a extra $320. For onsite repair if it ever broke. Well it broke & it broke, well 4 times. Every time I called them they wouldn't come out all they wanted me to do was put in the Quick Restore disc (which wipes out everything). Finally on the 5th time that ...
On may I purchased two pest control contracts from Sears. One contract was for Termite and Pest the other for pests only. After a month of horrible service. Leaving traps without bait and never doing their job and killing rats with sticks we decided to cancel the contract. This is when things got ...
We bought a frige because it was suppose to be the best on the market, a week later the frige stops working because of a sensor that sears knows about but they dont seem to care as long as they keep selling these products. And as for their customer service, that also needs improment. They dont seem ...
I own a 2 year old Craftsman Lawnmower and needed a part for it since it broke down again. I ordered the part from the local Sears stote and was told it would take 7 - 10 days, no problem. The problem is when i received the envelope, it was empty except for a packing slip. No parts! When I called ...
Sears has sold me a Craftsman lawnmower for around $150.00. The crankshaft on this 'well built' machine bent the first dog bone it hit. Sears tells me that a bent crankshaft is customer abuse. I expect a Craftsman lawnmower to be able to handle the occasional unplanned dog bone. I complianed to ...