On June 19th, I bought a riding mower from Sears that was sold to me as a brandnew machine. I drove back home that night and waited to unload the mower from my pick up the next morning. Next morning when I started unloading it, I noticed that there are traces of grass on the rear axles. I started ...
Purchase new central heat and air from Sears in 1998. So far we haven't had any major problems with the heating system, but the AC is another story all together. I will try to state the barest of facts here. But please keep in mind that I live in KY where the temperature sometimes rises to 100 ...
I purchased a washer/dryer unit from sears in July, 1999. A very expensive set ($4500) - the "Catalyst" models. Digital, etc. I used the washer about once a week since the purchase. The washer went out on 5/13/02. Service was scheduled between 12 and 5 PM on 5/13. The national service ...
I started to work for Sears in March, 1996 and by late that year had begun to display symptoms similar to adult onset asthma. Over the ensuing six years I continued to be treated for asthma symptoms as the condition steadily worsened. I was finally referred to specialists who determined that it was ...
I ordered a shaft for a rototiller on May 4th. After waiting 10 days I got parts that were rusty, pitted, and unusable. The gasket was rolled into a ball and put in this same small box. It was also torn and not useable. A call to Sears yielded more policy, and procedure explainations from them. ...
Purchased a new central heat/air unit from Sears during an in-home estimate on a Friday. Purchase required advance payment in full with the salesman using our phone to verify our check would clear. Salesman assured that unit would be installed on Tues. That's why we bought it. Salesman did not ...