On June 7 I shopped at this location and spoke with sales associate named Steve. Steve was polite and answered our questions about items all was fine. We narrowed our purchase of a big screen TV down to two. Steve informed us that one of the tv's we were looking at was on clearance and was ...
When a friend of mine began working for Sears, things looked hopeful. How wrong that notion would later turn out to be. Sears techs: - are poorly trained (sent out to do calls never ONCE trained for) - forced to work OT (threatened if fail to comply) - have poor stats due to aiding others (they do ...
I am with all of the consumer complaintss I read regarding Sears. They don't care, and I doubt they will be around much longer because of that attitude! We recently purchased a new hot water heater. We're not in the business of needing a plumber so we let Sears arrange installation. My husband took ...
Sears advertised rebate on refrigerators of shipping charges. I sent my request in on 3-11-03. To this date I have not received rebate. Faxed copies to them 4 times on 6-2-03. Today, 6-6-03 I called said they never received. Asked for supervisor. Got Alan Gonzales. Gave him info. He said rebate ...
In April, I purchased a Kenmore Washer from Sears. After having it one month, a service repair was needed (transmission was shot). I then purchased an extended warrantee. On April 9, I phoned for service repair (under warrantee) and was told that my warrantee had expired 1 yr. After purchase. I was ...
I purchased a kenmore airconditioner that did not work properly. I went to the store and tried to return it. They told me it had to be fixed and they could not replace it or refund my money. I had the repair man fix the air conditioner in september, and did not use the airconditioner till the next ...