I bought Sears top of the line Puron AC unit for my home in 2004. I also bought a 5 year extended warranty. My unit has been down for 9 days. Sears says they don't have anyone that can fix puron units, "sorry". They will be glad to call us sometime in the future if they find someone. We ...
I bought a $1000.00 refrigerator from Sears. I am 70 years old and retired and living off of my social security, but figure that this would be my last ever refrigerator so splurged. My refrigerator came with an ice maker and filtered water. The salesman told me that Sears can send someone to ...
Sears Warranty Questionable I had a lot of trouble trying to get the refrigerator repairman just to come and take a look at the my brother's refrigerator. When he finally came he would not fix it since as he says "It is not under warranty since another technician had worked on it". The ...
Sears: Stupid again! Labor charge rip-off I have a Kenmore microwave that is less than 5 years old. The magnatron has a 5 year warranty. The magnatron smoked (literally). I called Sears for a replacement magnatron. First they advised that if I worked on it it would void the warranty. I informed her ...
I recently had repair service from Sears that took about 10 to 15 minutes for the technician to change a start device on my refrigerator. He did not give me any estimate before he did the work. After finishing the work, he handed me a $270 bill. I think it is unfair. He should have told me much ...
An 800.00 Flat Panel TV was purchased at Sears in Quincy the day after Thanksgiving. TV was ordered and would be available for pick-up in a few days. TV came in approximately a week later and was picked up 2 or 3 days later. TV was not opened until Christmas Eve as a gift. Channel Programming did ...