After an impossible morning spent trying to get satisfaction from Sears Delivery, I sent them the following message: I am writing today about your truly abysmal customer service. Last week, we purchased a treadmill from the local Sears store. We were assured you had it in stock, and that we would ...
We bought a 52" Panasonic Projection TV pn # PT-52LCX65 from Sears back in August along with a Sears 3 year Service/Parts Warranty. Shortly before the warranty expired in August the Lamp failed. We contacted Sears to make a claim for a new lamp. Sears then sent a new lamp and housing. We ...
About 2 weeks ago, I scheduled a service appointment for my dishwasher which is about one year old. The customer service rep confirmed all details such as time frame for the repair, the appliance to be serviced and the address where the appliance was located and the service would obviously take ...
Kenmore Range takes an unreal time to preheat, exceeds 20 minutes to come up to temp. They say it is normal because only oven element preheats and they do not use the broiler element to assist. Preheat times are not disclosed at time of purchase. Secondly, contol panel is discoloring from heat from ...
Just got off the phone with Sears. Have been trying to get my washer (that's less than a year old) repaired. Already had someone out yesterday and he said he fixed it. He left without running it to make sure it was fixed. Called yesterday afternoon after I realized it was still down and rescheduled ...
Have a refridgerator that has issues. Called and schedule service appt. For Wednesday afternoon. They (sears) calls me at noon on Wednesday and says tech called of for the day. Reschedule for Friday, when I tell them no, it needs to be thursday they schedule thursday. Thursday, nobody shows, call ...