I would like everyone to know how absolutely unprofessional and horrible Sears Home Improvement customer service really is. I had called Sears for a siding consultation. The first available appointment was over a week out, but I accepted. The day of my appointment, only hours before, they ...
I found the Gas Grill I wanted to surprise my husband with for our 36th wedding anniversary on sale at Sears. Total purchase price with extended warranty and tax was $353.23. I purchased it on Saturday May 10th. The cashier tried to sell me the floor display, I asked if they had it in stock for ...
The glass broke in the door of our Amana oven. (purchased in 1999) We went to Sears to buy a replacement glass and they sold us the whole door and charged us $131. It was to be shipped to our home in one week. That was March 25. We still don't have any part so we called again (third time) and they ...
The day I walked into my local Sears store (Amarillo, Tx,) and put my money on the counter for my torque wrench, this was the warranty... "You'll never regret buying better quality tools. CRAFTSMAN tools help you to get the job done quicker, easier and right the first time. CRAFTSMAN branded ...
We purchased a washer and dryer from Sears, and the problems started right from their salesman. Shortly after using the machines we encountered several issues with both units. First, the salesman lied to my wife and told her the washing unit would handle washing a king size comforter, a feature she ...
Don't waste your time calling Sears customer service - I wasted hours calling customer service with no results - I only Spent $5000.00 a year at Sears - not enough for them to care. But in ten years that is 50,000. I hope that would join me in boy-cotting sear until they fix the problem the have ...