My wife is 9 months pregnant and her due date is days away. We have had no hot water for 4 days and there is no committed date from Sears to repair the brand new water heater they installed. Sears installed a water heater in my home - three visits and 4 days later with hours of calling and being ...
I went in to the store and shopped all day. Each cashier asked me about applying for the credit card, and most were nice and polite. However, one gentlemen in the lower department where I was buying a small hammer, was not. He was very pushy and talked way too fast if I had not been there all day I ...
I purchased a Sears Washer/Dryer unit in Sept. 2007. Within one week of the delivery, I had the repairman out there. He has since been back on numerous occasions. Just getting him to my house, is usually a good week delay, and then they frequently cancel and reschedule on me too. Anyway, the latest ...
On 3/29/08 we received an email notice from Sears of a limited online VIP sale. It had online only specials which started Sunday at 6PM. Since we were in the market for a new refrigerator we attempted to purchase one online using this sale. We tried over and over to get the sale to go through on a ...
I would like everyone to know how absolutely unprofessional and horrible Sears Home Improvement customer service really is. I had called Sears for a siding consultation. The first available appointment was over a week out, but I accepted. The day of my appointment, only hours before, they ...
I found the Gas Grill I wanted to surprise my husband with for our 36th wedding anniversary on sale at Sears. Total purchase price with extended warranty and tax was $353.23. I purchased it on Saturday May 10th. The cashier tried to sell me the floor display, I asked if they had it in stock for ...